SECURITY & PRIVACY
EFFECTIVE DATE: SEPTEMBER 2, 2016
Your Work is Safe with Us
Our Collection and Use of Personal Information
Pobuca Loyalty (hereinafter “the Service”) is a website provided by Pobuca Ltd (hereinafter “We”). Your Trust is of the Utmost Importance To Us, and We Will Never Betray It. You have chosen to trust us with your professional address book and contact data. We are careful to be very clear when requesting the information that, while personally identifying you (“Personal Information”), is required for the successful operation of the Service. Such information includes personal information you provide to create a personal access login for our Service; we use that information to contact you regarding your use of the Service.
Our business is NOT in selling the private contact data from your address book. Our business is in providing you a safe, secure place to unify your address books and keep them all up-to-date, clean and complete. We collect information under the direction of our clients but do not have direct relationship with the individuals or companies whose data are being processed. If you are a customer of one of our clients and you would like to no longer be contacted by our client who uses our services or to alter or delete inaccurate data, please inform our client directly.
Please be informed that we use third party vendors, and hosting partners to provide the necessary software, hardware, emailing, networking, storage and related technology necessary to run the Service. These companies are authorized to use your personal information only as necessary to provide these services to us. Private contact data stored in your address book contains sensitive information like your company’s clients, phone numbers, addresses, photos and email addresses. We consider your private contact data to be privileged information and we will never sell, rent or lease your private contact data. You control who has access to it. However, we may need to store and process this private contact data behind the scenes in order to improve our services to you. Profile and demographic data we collect may be used to personalize your experience with the Service and display information on this web site and any requested email communications in a way that is more relevant to you. We also compile, in the aggregate only, demographic and product use information, and may, from time to time, choose to make that aggregate information available to the public. We strictly adhere to a permission-based email policy. As our customer, your email address is only used to send information that you have requested and to contact you to provide information about your account, subscriptions, billing, and updates to the Service, including information about new features, security or other technical issues. We may also contact you regarding third-party inquiries we receive regarding use of the Service, as described in your agreement. You will not be able to unsubscribe from these non-promotional communications.
Contact Data and Contact Record
The administrator/s are in control of your contact data. All users with the same e-mail address (for example email@example.com) will have access to the same address books and information. We will retain your data for as long as your account is active. Any information your administrator/s choose to delete will be permanently deleted from our system.
Third Party Websites
Communications from Us Updates and Offers
After an initial email welcoming new users and verifying their new account and confirming their passwords and usernames, established users may receive occasional information on our company’s products, services, special deals, and recent news and events or advertisements.
Our customers are given the option to not receive these types of communications by using the unsubscribe functionality appearing at the bottom of each email. However, you will continue to receive essential transactional emails.
Service Alerts and Announcements As required, we may email a service-related announcement. For instance, if our service is temporarily disrupted for any reason, we might send users an email. In general, users may not opt-out of these communications from us; however, their own email filters could block receipt. These mandatory communications are not promotional in nature. Customer Service In accordance with the user’s selection, we regularly respond to users’ service requests and account inquiries via either email or ticketing.
Website Usage At times, we may use your IP address to help diagnose problems with our hardware and software infrastructure, and to administer our website. We also use tracking information to analyze user visits to different pages on our site. We track what information individual users read or view. We also track how often each page is visited. This helps us design and operate a website that delivers the information you want.