The era of agentic AI: from tools to digital colleagues
Facebook
Twitter
LinkedIn
In this episode of SmartTalks, Isidoros Sideridis, CEO of Pobuca, explores how artificial intelligence is moving beyond passive tools to become active teammates within organizations. From Narrow AI to the rise of Agentic AI, he explains how digital agents are reshaping customer experience, driving strategy, and redefining the way businesses operate.
The discussion ranges from Pobuca’s own platform, Zemark—the “orchestrator” of customer experience—to the coming wave of Artificial General Intelligence, where AI agents will not just support but create, decide, and build at unprecedented speed. For Sideridis, the real risk for companies is not failure, but standing still in the face of this transformation.
Listen to the discussion: