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The CX mindset that drives success
CX enters a new, brave era, where CX professionals, from leaders to agents, will be required to have the right
CX enters a new, brave era, where CX professionals, from leaders to agents, will be required to have the right
On the 21st of September, Boussias Communication organized ShopX Conference focusing on maximizing sales for brands and retailers.
All business decisions can have an impact on how customers view their relationship with the company, as customer relationships, that
There are 3 types of AI that, besides their own functionalities, serve also as as basis of its development stages
Customer Experience (CX) is nothing less than how your customers feel in the sum of their interactions with your business
El 89 % de los retailers mide la CX (Customer Experience o Experiencia Cliente) a través de encuestas por correo