The role of blockchain in CX: building trust and transparency
April 2, 2025
In an era when customers demand transparency, security, and authenticity from the brands they interact with, businesses are constantly seeking
marketing
Embracing AI’s imperfections: Why ‘Less Wrong’ is the new ‘Always Right’
March 31, 2025
In my presentations about artificial intelligence (AI), the most frequent comment I receive is,
“Yes, but AI makes mistakes.”
Isidoros Sideridis speaker at ReGeneration Soft & Business Skills Training at OTEAcademy
March 22, 2025
His talk focused on how emerging technologies like AI reshape the modern workplace and what skills are essential for navigating
Pobuca hosted the 2nd CX Ninjas community physical event about shaping CX with a human touch & AI
March 20, 2025
Inspiring speeches to explore how AI and empathy can coexist to shape more meaningful, future-ready customer experiences.
Emotional AI: how machines are learning to understand and improve human emotions in CX
March 17, 2025
In today’s rapidly evolving digital landscape, businesses increasingly turn to Artificial Intelligence (AI) to enhance Customer Experience (CX). Emotional AI
The gamepad of existence: Why reality feels stranger than we can imagine
March 17, 2025
The rise of artificial intelligence—and particularly the approaching dawn of Artificial Super Intelligence (ASI)—is about to pull back the curtain