The economic impact of CX & Loyalty investments
December 4, 2023
According to respondents from large enterprises, every $1 spent on customer experience delivers a $3 return. However, less than…
marketing
Isidoros Sideridis at the 14th DIY & Home Improvement Conference
November 29, 2023
How Artificial Intelligence and platforms like Pobuca Experience Cloud are transforming the retail landscape and Customer Experience.
Postal services – The 10 most common CX fails and how to fix them
November 27, 2023
CX is a key factor that influences the success of postal services in today’s competitive market. Postal services need to
Isidoros Sideridis on Naftemporiki TV about the “Greek AI”
November 22, 2023
The Pobuca Experience Cloud, a Greek-built AI solution designed to analyze customer sentiment and enhance Customer Experience through emotional intelligence
Customer Loyalty programs: which one is perfect fit for your business
November 20, 2023
But which type of Loyalty program is more effective? And how does customer experience play a role in influencing customer
Isidoros Sideridis participated as a speaker at the CS manager’s breakfast.
November 13, 2023
He delved into how AI, particularly in its generative forms, is reshaping the way companies approach customer engagement and experience.