Why brands cannot ignore Customer Experience
July 15, 2022
Customer Experience (CX) is nothing less than how your customers feel in the sum of their interactions with your business
marketing
Mida y mejore la CX más
allá de las encuestas
July 1, 2022
El 89 % de los retailers mide la CX (Customer Experience o Experiencia Cliente) a través de encuestas por correo
Does the retail industry need sentiment analysis?
June 15, 2022
Just one negative customer experience can make over a quarter of customers leave the brand for good; at the same
Measure & improve CX beyond surveys
June 13, 2022
Join our webinar on June 28th, to discover the CX landscape, the importance of measuring CX beyond surveys, and successful
AI-powered Customer Service
June 9, 2022
Today, advances in technology are once again transforming customer engagement capabilities and service delivery models. And this time, it’s about
A strategic partnership between Pobuca and Hatzi Filax Group for the technological support of CX training programs with the Pobuca Experience Cloud
May 31, 2022
The strategic partnership between two leading companies in the Greek market in the formation of Customer Experience (CX) has been