How to choose a CRM software
July 21, 2021
Everybody knows that a CRM system is a must for any B2B business. But, how do you choose the right
marketing
Learn how to offer the best Customer Service in the omnichannel era
July 2, 2021
Today’s customer service is highly competitive. Customers are more demanding, and communicate with organizations across all channels.
CX glossary the key factor for business growth and success
July 1, 2021
As the Digital Era keeps pushing us away from the traditional product-oriented models to customer-driven business approaches, Customer Experience (CX)
10 benefits of loyalty program for customers
June 29, 2021
Customer loyalty occurs when a customer prefers a particular company consistently over its competitors. When customers are loyal, their buying
Discover the latest CX trends for consumer brands
June 22, 2021
Businesses more than ever focus on CX. Our digital selves and consumer habits are changing the ways that businesses connect