The 8 psychological factors that affect customer Loyalty: insights for B2C marketers
January 5, 2024
We will explore some of the key concepts and principles of customer loyalty psychology and provide some practical tips.
marketing
Pobuca & Volton were awarded for leading the way in Customer Service innovation
December 14, 2023
In this remarkable award ceremony organized by the Hellenic Institute of Customer Service (HICS), Pobuca won the Customer Service…
RΟΙ workshop: how to turn CX into revenue growth
December 4, 2023
An exclusive workshop that’s all about leveraging the power of CX to drive profitability and growth.Did you know that for
The economic impact of CX & Loyalty investments
December 4, 2023
According to respondents from large enterprises, every $1 spent on customer experience delivers a $3 return. However, less than…
Postal services – The 10 most common CX fails and how to fix them
November 27, 2023
CX is a key factor that influences the success of postal services in today’s competitive market. Postal services need to
Customer Loyalty programs: which one is perfect fit for your business
November 20, 2023
But which type of Loyalty program is more effective? And how does customer experience play a role in influencing customer