Isidoros Sideridis participated as a speaker at the 7th Customer Service Conference in Crete

On June 29th,  Hellenic Customer Service Institute organized the 7th Customer Service Conference, an opportunity for Cretan Customer Service leaders to share best practices and learn new ways of enhancing and delivering the Customer Service experience, keeping up with the latest trends and insights.

Isidoros Sideridis, CEO of Pobuca, participated as a speaker and shared how generative AI can help businesses improve customer satisfaction, Loyalty, and retention through their Customer Service & Marketing. He also discussed the future of generative AI and how it can match or surpass human capabilities. Finally, he explored the implications of this new world for humanity and how we can prepare for it.