Pobuca & Microsoft co-host an exclusive roundtable on CX & Loyalty in Retail & Supermarkets

On March 15^th, Pobuca and Microsoft co-organized a high-level roundtable discussion at SOLID titled “CX Revolution: Transforming Loyalty in Retail & Supermarkets. “

The event brought together senior executives and industry experts to exchange perspectives on the evolving landscape of Customer Experience and Loyalty in retail. Discussions focused on how data, personalization, and technology—particularly AI—reshape how supermarkets and retail brands build lasting customer relationships.

It was an engaging session filled with strategic insights, best practices, and inspiring dialogue around the future of omnichannel loyalty.