Customer Experience or Customer Satisfaction? What’s the difference?
June 23, 2023
Discover the importance of customer experience (CX) and customer satisfaction (CSAT) in business, as well as their key differences.
CX
User Experience (UX) vs. Customer Experience (CX): key differences
June 2, 2023
Learn how CX & UX vary in scope, goals, and approaches, and how they both contribute to enhancing overall customer
Isidoros Sideridis participated as a speaker at the Beyond Conference 2023
May 24, 2023
Our CEO, Isidoros Sideridis, explores the impact of Generative Ai on Customer Experience transformation in the near future…
Customer Experience and Customer Service: where they meet
May 2, 2023
Let’s have a better look into the key points of convergence and/or synergy between Customer Experience and Customer Service.
10+1 ways to upgrade CX with Pobuca Experience Cloud
March 24, 2023
Pobuca Experience Cloud is the CX platform that can help you transform your business.It will help you to understand and
CX: What do customers want from a brand
February 10, 2023
Let’s first have a look into some key notions on CX and how this affects customers’ relations to their brands…